Barista/ Cafe Assistant - Part Time

O'Reilly's Retail Group require an experienced Part-time Barista / Cafe Assistant to join their team in Midleton, Co. Cork

MAIN PURPOSE OF POSITION:

To operate within the coffee department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.

Customer Care

• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

• Assist customers with queries regarding fresh food products

• To communicate with the customers in an effective and welcoming manner

• To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

• Ensure products are served to customers in line with Food Hygiene Requirements

• Maintain knowledge of current sales and promotions

To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

Assist customers with queries regarding fresh food products

To communicate with the customers in an effective and welcoming manner

To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

Ensure products are served to customers in line with Food Hygiene Requirements

Maintain knowledge of current sales and promotions

Operational

• Know coffee offering and promotions in store

• Providing exceptional standards of customer care

• Ensure food hygiene practices are complied with and records maintained

• Ensure the food area is presented to an excellent standard

• Stock management in line with company guidelines

• To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy

• Ensure compliance with all Health & Safety requirements

Know coffee offering and promotions in store

Providing exceptional standards of customer care

Ensure food hygiene practices are complied with and records maintained

Ensure the food area is presented to an excellent standard

Stock management in line with company guidelines

To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy

Ensure compliance with all Health & Safety requirements