Sales Engineer - Italy

🌍Genetec - Protect the everyday

We are a global Canadian company with a broad solutions portfolio encompassing security, intelligence, and operations. We serve customers within various industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths.

Our network, of over 2000 people globally, is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our 2022 Internal Engagement Survey results of 4.4/5.

Discover Genetec's work environment and lively culture in this video!

💡The Team

The Sales Engineer Italy collaborates closely with various teams, particularly the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams.

🔎What your day will look like

• Develop and maintain an in-depth knowledge of Genetec's products.
• Define the solutions best suited to the requirements of our customers and partners
• Develop and maintain excellent relationships with all stakeholders, customers and partners
• Present high-level demonstrations of our entire product range
• Provide technical support to sales teams in response to customer specifications
• Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.
• Participate in specialized security trade shows, exhibitions and seminars.
• Write white papers and become a true expert on Genetec solutions
• Provide technical feedback from the field to upstream Product Management teams.
• Implement complex software solutions
• Travel 30-40% of the time

🌟About you

*We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role*

• At least 5 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field.
• Native Italian speaker and professional level in English.
• Initial experience in a pre-sales role in an innovative IT or security company
• Excellent oral presentation skills
• Excellent analytical and incident resolution skills
• Knowledge of the security market
• Comfortable working in a multicultural and international environment
• Customer orientation, commercial and interpersonal skills
• Work organization within project deadlines
• Positive attitude
• Sense of innovation
• Follow-through on objectives
• Conviction and Influence

Knowledge

• IP network systems and protocols
• Windows Operating Systems
• With a deep knowledge of the Iberic Security Market
• PC configuration

💎Even better if you have these assets

• Engineering degree in electronics, computer science, electrical engineering or equivalent
• Experience in the security field in the local region
• Experience as a security system installer or commissioner and as a system integrator.
• Genetec product range
• MCSE and/or CCNA certification
• Problem analysis and incident resolution
• Security market

Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.

🏆 4.5/5 agreed in our 2022 Internal Engagement “People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here.”

To learn more about us, visit our website!