Accounts Receivable Supervisor

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Job Description - Accounts Receivable Supervisor

What will I be doing?
  • Supervise and Coordinate: Lead the accounts receivable team to ensure that all financial transactions are handled smoothly and efficiently. Coordinate with other departments to ensure that all charges are billed correctly and disputes are resolved promptly.
  • Billing and Invoicing: Oversee the preparation, issuance, and dispatch of invoices, ensuring they comply with legal standards and company policies. Monitor customer account details for non-payments, delayed payments, and other irregularities.
  • Collection and Reporting: Implement effective collection strategies to ensure timely payment of outstanding balances. Prepare monthly aging reports and provide regular updates to the finance manager and other stakeholders.
  • Reconciliation and Analysis: Perform account reconciliations and analyze discrepancies and unpaid invoices. Maintain accurate records for all AR transactions and assist in monthly and year-end closing processes.
  • Customer Service: Maintain a high level of customer service with clients, responding to inquiries and resolving issues related to billing and payments.
  • Policy and Procedure Development: Assist in the development and implementation of policies and procedures that reduce credit risk and manage receivables more efficiently.
What are we looking for?
  • Educational Background: Bachelor’s degree in Finance, Accounting, or related field.
  • Professional Experience: At least 3 years of experience in accounts receivable or a similar financial role, preferably in the hospitality industry.
  • Skills:
    • Strong leadership and supervisory skills.
    • Excellent analytical, problem-solving, and decision-making abilities.
    • Proficiency in accounting software Opera,Sun System and MS Office, particularly Excel.
    • Outstanding communication and interpersonal skills to manage both team and client relationships.
  • Personal Attributes: Detail-oriented, reliable, and capable of thriving in a busy environment. A proactive approach to challenges and a commitment to achieving excellent results.
  • Desirable: Experience with hotel management systems such as Opera or similar is highly advantageous.
  • What will it be like to work for IHG?

About us IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Our brands are well-known and loved the world over - Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, Voco™ hotels, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid™ hotels, Staybridge Suites® and Candlewood Suites®. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.



At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
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