Government Relations Manager

Position: Government Relations Manager 

Classification: Administration 

Reports to: Admin Manager 

Job Role 

The Government Relations Manager is a leadership role responsible for overseeing a team and managing all government-related paperwork and transactions required by the university, including licenses, permits, and PUC. Additionally, this position involves handling employee-related legal processes such as residencies, visas, and Civil IDs. Impeccable communication skills are essential for effectively interacting with stakeholders, including management and HR leadership. 

Key Responsibilities: 

• Lead and manage a team responsible for processing and managing various types of visas, including employment and residency visas. Ensure timely tracking of visa extensions, cancellations, or transfers as applicable.


• Supervise and guide the team in processing, tracking, and renewing company-related permits, Authorized Signatory documents, and licenses.


• Oversee the issuance and cancellation of work permits, government health insurance, medical tests, fingerprint registration, and civil ID issuance and cancellation.


• Coordinate with the team to process documents and follow up with stakeholders on PUC approvals and renewals for university staff.


• Collaborate with the HR department to register or cancel Kuwaiti employees with the Social Security.


• Maintain open and effective communication channels with management and HR leadership, providing updates on government-related matters and seeking guidance when needed.


• Stay updated with changes or amendments to prevailing laws, rules, regulations, forms, formats, and other procedures, and ensure the team is informed accordingly.


• Obtain quarterly sponsorship reports from the immigration/labor office, oversee the reconciliation of sponsorships, and personally submit them to the immigration/labor office with relevant supporting documents.


• Coordinate with HR to ensure the completion of departure and exit formalities for employees after visa cancellations.

Qualifications: 

1. Diploma or equivalent, with a minimum of 5 years of experience in a related field.


2. Strong written and verbal communication skills in both English and Arabic.


3. Demonstrated leadership abilities with experience in managing a team.


4. Impeccable communication skills to effectively engage with stakeholders, including management and HR leadership.


5. High attention to detail, flexibility in adapting to changing priorities, and strong multitasking abilities.


6. In-depth knowledge of Labor Office, Jawazat, and Governmental Regulations.


7. Familiarity with administrative procedures and policies applied within the company.


8. Understanding of Governmental Procedures related to issuing licenses and other relevant documents.


9. Proficient in time management, confidentiality, problem-solving, and follow-up skills.