RF-ITV Field Service Engineer

 The Radio Frequency In-Transit Visibility (RF-ITV) Field Service Engineer (FSE) will work in Camp Arifjan, Kuwait with responsibility and travel to various locations within the Central Command (CENTCOM) area of operations. Travel can include short and long-term TDY and permanent duty location reassignment within the CENTCOM AO. This is an exciting opportunity to use your Information Technology experience helping the Radio Frequency In-Transit Visibility (RF-ITV IV) Program. In this mission, we support the US Army’s Program Executive Office Enterprise Information System (PEO EIS) Logistics Information Systems (LIS) program in maintaining and expanding the technological infrastructure, the largest in the world, which provides in-transit tracking of military cargo as it moves through the Defense Transportation System (DTS). 

MINIMUM QUALIFICATIONS:

• All candidates will be considered but those already in Kuwait with an Active Visa are preferred
• Bachelors’ Degree with 4-8 years of applicable experience or additional relevant experience, in lieu of degree
• An active DOD Secret Clearance 
• Current driver’s license and ability to drive continuously for up to four hours
• Must be able to climb a ladder and/or ascend at least 25 feet in a lift (bucket) truck
• Possess intermediate computer skills and knowledge such as operating and troubleshooting hardware and software
• Must possess at least a DoD Directive 8570 Information Assurance Technical (IAT) Level II (such as CompTIA Security+ CE) certification
• Possess knowledge of Microsoft Office Suite, Remote Management Software, Windows 10 and Antivirus Software

PREFERRED QUALIFICATIONS:

• Prior experience installing, upgrading and/or replacing RFID hardware and software to include Field Data Units (FDUs), fixed interrogators, modems, Radio Frequency Relays (RFRs) and various versions of RFID.
• Read and Write software.
• Familiarity with TIPS Read/Write and Savi SmartChain Site Manager software.
• Familiarity with the Serena Business Manager software.

RESPONSIBILITIES:

• Performance of site surveys by gathering RFID business process information, photos, diagrams; Installation, upgrade and/or replacement of RFID hardware and software to include Field Data Units (FDUs), fixed interrogators, modems, Radio Frequency Relays (RFRs) and various versions of RFID Read and Write software
• Monitor and maintain an Operational Readiness Rate (OR) at 95% or above for active FDU and interrogator configurations on a daily basis
• Use of tools such as the In-Transit Visibility (ITV) Servers, Integrated Support System (ISS) and the daily ITV reports
• Support calls and emails relating to RFID field issues
• Troubleshoot FDU computers and RFID hardware/software problems as well as communications issues, which include LAN/WAN, phone line and Iridium
• Ensure applicable Information Assurance Vulnerability Alerts (IAVA) security patches are implemented and documented
• Secure and account for government furnished equipment
• Configure FDUs with a standard baseline that includes an operating system, application software, hardware and appropriate security programs
• Perform site maintenance visits
• Use remote management software to remotely manage and resolve system issues, visit the site if remote efforts fail
• Provide training on RFID hardware and software to soldiers and civilians when necessary
• Provide RFID support for military exercise when necessary
• Beta Test RFID equipment and software; Provide technical input, when necessary, to the monthly newsletter

Connected Logistics respects the need for confidentiality for all applicants.

Connected Logistics offers an excellent benefits package that includes health, dental, vision, life and disability insurance, a great 401(k) package, and generous Paid Time Off.

EQUAL OPPORTUNITY EMPLOYER. It is our policy to abide by all federal, state and local laws prohibiting employment discrimination solely on the basis of a person’s race, religious creed, color, national origin, ancestry, physical disability, mental condition (including, but not limited to, cancer related or HIV related), marital status, sex, gender (including sex stereotyping), age, sexual orientation, military status, or any other protected status except where a reasonable, bona fide occupational qualification exists