Fraud Investigations Specialist

About Satispay
At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.

Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.

🚀 Join us as a Fraud Investigations Specialist and let's make magic happen together.

Role Overview
As a Fraud Investigations Specialist at Satispay in Luxembourg, you will identify, investigate, and mitigate fraud to protect the company's assets and reputation. Collaborating with compliance, legal, and finance teams, you will manage and report fraud-related activities. Your role involves reducing fraud risks and financial losses while supporting a positive user experience and contributing to the company's growth as part of the Fincrime Team.

Your mission:

• Review and manage risky transactions. Identify and manage risks by reviewing transactions flagged by KYT tools, and conduct deep dives into accounts and transaction activity to uncover and expand on existing Fraud and AML typologies.

• Conduct investigations and prepare reports. Carry out complex investigations to identify unlawful activities, prepare comprehensive reports on findings with recommendations for action, and escalate suspicious activity to Compliance for FIU reporting.

• Collaborate and support team development. Work closely with Tech and Data Analytics departments to identify weaknesses and areas for improvement, minimize losses while improving UX, support colleagues and stakeholders in achieving OKRs, and participate in projects aimed at team development.

• Enhance fraud monitoring and ensure compliance. Use fraud detection tools and a data-driven approach to enhance fraud monitoring processes, ensure compliance with legal and regulatory requirements, stay updated on fraud trends, and assist in developing and implementing new Fraud Prevention Policies and Procedures.

Your ideal profile:

• Experience and analytical skills. You have 3+ years of experience in a similar role, ideally in a fintech or e-commerce startup, and possess an analytical mindset with a proven ability to process large sets of information and numbers.

• Motivation and adaptability. You are eager to deep dive into new topics and adapt quickly, and are enthusiastic about taking on new challenges in a fast-paced international environment.

• Critical thinking and decision-making. You are able to think critically and make well-informed decisions under pressure, and are interested in new techniques and technologies and their potential risks in terms of fraud.

• Communication and collaboration. You are fluent in written and spoken English, highly organized, able to work both independently and as part of a team, an excellent communicator and relationship builder, proactive, and able to think outside the box. Knowledge of Italian, French, or other European languages is a plus.

• Passion and results orientation. You are results-oriented, easy-going, entrepreneurial, and passionate about your work.

Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your Perks as a Satisperson
🙆🏻 Join an international team to grow with
🏡 Hybrid working policy
🍽️ Fuel your day with our meal vouchers
🌐 Preply language platform access to expand your language skills
❤️‍🩹 Take care of yourself and your family with our health insurance plan
🚀 Own part of Satispay’s success with our Stock Option Plan
✈️ Moving from abroad? Get support for your relocation
👵🏻 Plan for the future with our pension plan
👩🏻‍💻 Gear up with our tech equipment
🥳 Join us in the fun with team-building events, parties, trips, and more!

Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!

Equal Opportunity Employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless – for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn More About Us
Curious about our core values? Explore them here.

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