Hospitality Intern

Ensure accurate and efficient running of reception including check-in/out procedures
Respond to guest queries in a timely and efficient manner
Ensure Operation Managers are kept fully aware of any relevant feedback from Guests and/or other departments.
Manage, record and resolve promptly on guest complaints
Demonstrate a high level of customer service at all times
Cleanliness and housekeeping audit prior guest arrival
Replacing Operation Manager role during their absence -|-
A team player with high commitment and ability to perform under pressure
Ability to work independently and mobile
Committed and strong sense of urgency towards the deadline
Should be comfortable working in a fast changing and growing global environment where accountability, quality, timeliness are key components
Open to both diploma and bachelor degree student

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