Sales Coordinator - Contract

Job Description :

Get to know our Team:

GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region’s #1 provider of food delivery services, conquering a trillion-dollar market in the most exciting region in the world.

Get to know the Role:

Ensure that all new restaurants are on-boarded accurately onto the platform

Ensure that the restaurants that we partner with complies with our internal business and regulatory guidelines

The day-to-day activities

Review contracts against information and documents provided

Track and follow through on missing/invalid information from the Merchant Acquisition team

Ensure integrity of all records on Salesforce i.e. merchant information, authenticity of submitted documents, document expiries

Maintain and keep merchant account information up to date

Upload merchant account information along with supporting documents for internal Know-Your-Business verification and approval

Ensure settlement details are concise and accurate

Coordinate and maintain good communications with internal and external customers

The Must Haves:

Proficient in written and spoken English and Bahasa Malaysia (Chinese would be a plus)

1-2 years' experience in Account Management, Operations, Finance or Customer Service

A highly organized and detail-oriented mindset

Experience with Microsoft Office, Salesforce or any CRM tool is a plus

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