Senior Store Manager

Job Summary:  

Responsible for the overall operation and performance of Nike Fagship Store, which includes sales, merchandising, operations, staff supervision, training and development, loss prevention and expense control. 

Main Duties & Responsibilities: 

• Oversee and ensure efficiency of day to day operations of the store. 
• Train and develop team on business acumen to drive business performance. 
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results. 
• Ensure that cash takings are banked in daily and cash control procedures are adhered to. 
• Planning of roster to ensure optimized use of time and resources and assigning staff to specific duties and tasks. 
• Coach Store Supervisors and team members, identify learning opportunities and concoct employee development plans 
• Set priorities for team to meet daily deadlines; develop plans to meet short-term objectives 
• Conduct appraisal and interviewing of potential staff. 
• To attend Seasonal Ekin Training and guide new staff on SKU training. 
• Keep track of merchandise sell through and maintain good stock level at all times. 
• Ensure merchandises are well presented and visual display is aligned to Brand’s VM guideline. 
• Maintain awareness of market trends /monitor what competitors are doing. 
• Handle queries, feedback and comments from customers. 
• Maintain a safe and pleasant work environment. 
• Ensure store adhere and execute according to SUTL Sports Retailing  Policies and Procedures. 
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.