Customer Service Representative - Remote Work

salary Salary :

RM3,017 - 4,844 monthly

icon briefcase Jenis Pekerjaan : Sambilan
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Penerangan Pekerjaan - Customer Service Representative - Remote Work

Job Description:

UMW Holdings Berhad is looking for a part-time Customer Service Representative to join our team in Johor Bahru, Johor, MY. This is a remote work position suitable for individuals with 1 year of experience and entry-level seniority. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met and issues are resolved in a timely and professional manner.

Responsibilities: - Interact with customers via phone, email, and chat to provide information and assistance - Resolve customer inquiries and complaints in a positive and efficient manner - Maintain accurate records of customer interactions and transactions - Collaborate with team members to ensure customer satisfaction and retention - Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements: - 1 year of experience in customer service roles - Confident and hardworking personality traits - Strong communication and interpersonal skills - Critical thinking and negotiation skills - Ability to work effectively in a remote setting - Proficiency in Microsoft Office and CRM software

Benefits: - Disability insurance - Training & professional development opportunities - Paid overtime - Be part of a team that leads the industry through cutting-edge ideas and solutions

Equal Opportunity Statement: UMW Holdings Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by applicable law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Jadual kerja

Kerja ini mempunyai jadual kerja berikut:

  • Flexible

Faedah & Faedah

Pekerjaan ini mempunyai faedah berikut:

  • Remote work flexibility
Original job Customer Service Representative - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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Aplikasi Mudah Alih

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