Chat Support Representative

salary Salary :

RM3,017 - 4,685 monthly

icon building Syarikat : MR DIY Group
icon briefcase Jenis Pekerjaan : Sambilan
icon remote-alt Bekerja dari Rumah

Bilangan Pemohon

 : 

000+

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Penerangan Pekerjaan - Chat Support Representative

Job Description:


MR DIY Group is seeking a dedicated and resourceful Chat Support Representative to join our team in George Town, Penang, MY. As a part-time entry-level position, this role requires no prior experience but is perfect for individuals looking to gain valuable skills in customer service and communication.


Responsibilities: - Provide chat support to customers through various online platforms - Assist customers with product inquiries, order tracking, and issue resolution - Upsell products and services to increase sales - Handle customer complaints and provide solutions in a timely and professional manner - Work collaboratively with other team members to ensure excellent customer service


Requirements: - Strong written communication skills - Ability to multitask and prioritize tasks effectively - Persuasive communication skills to drive sales and upsell products - Emotional intelligence to empathize with customers and handle difficult situations with grace - Basic computer skills and proficiency in using online chat platforms - Able to work independently with minimal supervision


Personality Traits: Dedicated, Resourceful Soft Skills: Persuasion, Emotional Intelligence


Benefits: - Remote work flexibility - Medical coverage - Retirement plan


Working Environment: Our company prides itself on providing a flexible environment that adapts to change with speed and efficiency. We value teamwork, communication, and continuous improvement.


Deadline to Apply: 2024-06-01


Equal Opportunity Statement: MR DIY Group is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Jadual kerja

Kerja ini mempunyai jadual kerja berikut:

  • Flexible

Faedah & Faedah

Pekerjaan ini mempunyai faedah berikut:

  • Remote work flexibility
Original job Chat Support Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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