Customer Success Specialist - Work from home

salary Salary :

RM2,938 - 4,844 monthly

icon building Syarikat : Genting Group
icon briefcase Jenis Pekerjaan : Sambilan
icon remote-alt Bekerja dari Rumah

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Penerangan Pekerjaan - Customer Success Specialist - Work from home

Job Description:

We are looking for a Customer Success Specialist to join our team at Genting Group. As a Customer Success Specialist, you will be responsible for ensuring the satisfaction and retention of our customers. This is a part-time, entry-level position that allows you to work from the comfort of your own home.

Responsibilities: - Communicate with customers to understand their needs and provide solutions to any issues they may be facing - Build and maintain strong, long-lasting customer relationships - Provide product demonstrations and training sessions to customers as needed - Assist with onboarding new customers and ensuring their success with our products or services - Proactively identify opportunities to upsell or cross-sell to existing customers - Collaborate with the sales and marketing teams to ensure a cohesive customer experience - Track and analyze customer data to identify trends and make recommendations for improvement - Handle customer inquiries and complaints in a professional and timely manner - Other duties as assigned

Requirements: - Resourceful and independent with the ability to work effectively in a remote environment - Strong planning and organizational skills - Excellent communication skills, both written and verbal - Ability to adapt to changing priorities and work well under pressure - High school diploma or equivalent - No previous experience required

Benefits: - Life insurance - Paid sick leave - Vision insurance

Working Environment: At Genting Group, we strive to pursue excellence in every endeavor, setting a high standard for achievement. You will be joining a team of dedicated professionals who are committed to providing the best possible customer experience.

Deadline to Apply: April 23, 2024

Equal Opportunity Statement: Genting Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a diverse and inclusive team where everyone feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Jadual kerja

Kerja ini mempunyai jadual kerja berikut:

  • Flexible

Faedah & Faedah

Pekerjaan ini mempunyai faedah berikut:

  • Remote work flexibility
Original job Customer Success Specialist - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Terbuka hanya untuk calon yang berpangkalan di Malaysia

Pekerjaan ini tidak lagi menerima permohonan.

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