Remote Customer Support Officer

salary Salary :

RM4,129 - 6,670 monthly

icon briefcase Jenis Pekerjaan : Sambilan
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Penerangan Pekerjaan - Remote Customer Support Officer

Job Description:


We are seeking a dynamic and driven Remote Customer Support Officer to join our team at IJM Corporation Berhad. This part-time position is based in Malacca City, Melaka, MY, and requires a minimum of 2 years of experience in customer support roles.


Responsibilities: - Providing excellent customer service and support to clients through various channels such as email, phone, and chat - Resolving customer complaints and inquiries in a professional and timely manner - Identifying and escalating technical issues to the appropriate departments for resolution - Maintaining accurate records of customer interactions and transactions - Collaborating with the sales and marketing teams to provide feedback on customer trends and preferences - Working closely with the remote team to ensure consistent communication and high service levels


Requirements: - Strong communication skills, both written and verbal - Ability to work in a fast-paced environment and multitask effectively - Previous experience in a customer support role - Proficiency in Microsoft Office and CRM software - Energetic personality with a positive attitude towards customer service - Strong presentation skills and ability to engage with customers effectively - Visa sponsorship available for eligible candidates


Benefits: - Retirement plan - Life insurance - Visa sponsorship for eligible candidates


Working Environment: At IJM Corporation Berhad, we leverage data to inform decisions and drive strategic initiatives. Our remote customer support officers play a crucial role in providing top-notch service to our clients while contributing to the overall success of our company.


Deadline to Apply: Please submit your application by June 10, 2024.


Equal Opportunity Statement: At IJM Corporation Berhad, we are committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, gender, age, religion, or sexual orientation. We believe that diversity makes us stronger as a company and encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Jadual kerja

Kerja ini mempunyai jadual kerja berikut:

  • Flexible

Faedah & Faedah

Pekerjaan ini mempunyai faedah berikut:

  • Remote work flexibility
Original job Remote Customer Support Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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