Web Chat Specialist

salary Salary :

RM3,017 - 4,764 monthly

icon briefcase Jenis Pekerjaan : Sambilan
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Penerangan Pekerjaan - Web Chat Specialist

Job Description:

YTL Corporation Berhad is seeking a part-time Web Chat Specialist to join our team in Kuala Lumpur, Malaysia. As an Entry Level position, no prior experience is required. We are looking for individuals who are confident, hardworking, and possess strong communication and strategic planning skills.

Responsibilities: 1. Respond to customer inquiries and issues via web chat in a timely and professional manner. 2. Provide accurate information and assistance to customers regarding products or services. 3. Maintain a positive and helpful attitude while interacting with customers. 4. Collaborate with team members to ensure a seamless customer experience. 5. Utilize company resources and knowledge base to address customer concerns effectively. 6. Document and escalate any unresolved issues to the appropriate department for further assistance. 7. Meet or exceed performance metrics related to customer satisfaction and response times.

Requirements: 1. Confident and hardworking individual who can effectively communicate via web chat. 2. Strong strategic planning skills to prioritize and address customer inquiries efficiently. 3. Excellent written communication skills with a focus on clarity and professionalism. 4. Ability to work in a fast-paced environment and multitask effectively. 5. Basic computer skills and familiarity with web chat software platforms. 6. Willingness to learn and adapt to new processes and procedures. 7. Must be at least 18 years old and legally eligible to work in Malaysia.

Benefits: 1. Vision insurance coverage 2. Remote work flexibility 3. Paid sick leave 4. Opportunities for unlimited personal and professional growth.

Equal Opportunity Statement: YTL Corporation Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, sex, gender identity, age, disability, or any other protected status. We encourage individuals from all backgrounds to apply for this position.

Deadline to apply: March 2, 2024

We are excited to welcome new team members who are dedicated to providing exceptional customer service and contributing to the success of our company. If you meet the requirements and are ready to embark on a rewarding career with YTL Corporation Berhad, we encourage you to submit your application today.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Jadual kerja

Kerja ini mempunyai jadual kerja berikut:

  • Flexible

Faedah & Faedah

Pekerjaan ini mempunyai faedah berikut:

  • Remote work flexibility
Original job Web Chat Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Terbuka hanya untuk calon yang berpangkalan di Malaysia

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