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Customer Relations Officer - Cashier (Part time), IKEA Damansara

icon building Syarikat : Ikea
icon briefcase Jenis Pekerjaan : Sambilan
icon geo-alt Petaling Jaya, Selangor

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Penerangan Pekerjaan - Customer Relations Officer - Cashier (Part time), IKEA Damansara

Job description


Note: This is a cashier position. 

  • You ensure check-out is effectively equipped at all times throughout the day; ready and available to help customers when needed.
  • You have the knowledge, confidence, and desire to make customer payment easy.
  • You know your levels of authorisation to solve payment problems when they occur and recognise when you need to escalate an issue to someone with higher authorisation.
  • You pass on the relevant information to deal effectively and efficiently with the customer.
  • You offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
  • You use the till to accurately register products and register payment from customers according to given routines.
  • You ensure our store is a safe and secure environment at all times for visitors and colleagues
  • Understanding the IKEA Concept, global solutions, tools and working methods and ensuring using the appropriate manuals from Inter IKEA Systems to help optimise our customers shopping experience.

    • Qualification
  • You are a self-motivated team player with a desire to take on responsibility and able to work under pressure in a fast-paced environment.
  • Energetic and physically fit.
  • You are able to support on weekends/public holidays.
  • You are able to work on shifts. 
  • Optional - customer service experience will be added advantage.

    • Original job Customer Relations Officer - Cashier (Part time), IKEA Damansara posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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