Client Support Specialist - Remote Work

salary Salary :

€1,850 - 3,000 monthly

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Netherlands

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Job Description - Client Support Specialist - Remote Work

Job Description:

Damen Shipyards Group is seeking a Client Support Specialist to join our team in a remote work position based in Utrecht, NL. This full-time entry-level role is ideal for individuals who are confident, adaptable, and possess strong leadership and persuasion skills.

Responsibilities: 1. Provide exceptional customer support to clients through various communication channels such as phone, email, and chat. 2. Proactively identify and resolve client issues to ensure a positive experience. 3. Collaborate with internal teams to address client inquiries and provide accurate information. 4. Maintain detailed records of client interactions and feedback for analysis. 5. Assist in the onboarding process for new clients and provide training as needed. 6. Contribute to the development of support resources and documentation for clients. 7. Stay informed about company products and services to effectively assist clients. 8. Meet or exceed performance metrics to ensure client satisfaction and retention.

Requirements: 1. Bachelor's degree in a related field or equivalent work experience. 2. Strong communication skills and the ability to multitask effectively. 3. Proficiency in Microsoft Office suite and experience working with CRM systems. 4. Ability to work independently in a remote setting while collaborating with a team. 5. Experience in customer service or client support is a plus, but not required. 6. Must be able to adapt to changes in a fast-paced environment.

Benefits: 1. Company-provided transportation for business travel. 2. Travel and spending expenses covered. 3. Disability insurance coverage.

Working Environment: At Damen Shipyards Group, we are committed to supporting our employees in their personal and professional development. We provide a collaborative and inclusive environment where all team members can thrive and succeed in their roles.

Deadline to Apply: Interested candidates should submit their application by July 1, 2024.

Equal Opportunity Statement: Damen Shipyards Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Support Specialist - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Netherlands

This job is no longer accepting applications.

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