Service Contract Manager - Start Immediately

salary Salary :

€1.75 - 2.6 monthly

icon briefcase Job Type : Full Time

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Job Description - Service Contract Manager - Start Immediately

We are looking to hire a confident Service Contract Manager to join our exceptional team at Vanderlande Industries in Veghel.
Growing your career as a Full Time Service Contract Manager is a fantastic opportunity to develop competitive skills.
If you are strong in presentation, critical thinking and have the right mindset for the job, then apply for the position of Service Contract Manager at Vanderlande Industries today!

As Service Contract Manager you make the difference by connecting customers with the Vanderlande service organization and create added value as customer representative within our organization.

Your department

The Global Services department is responsible for the development and implementation of Life-Cycle Services to our systems worldwide and accounts for approximately 20% of Vanderlande’s total income. Service Operations is a part of Global Services and is an international operating service organization for our customers in the Airports, Warehousing and Parcel business units.

This department is growing rapidly and consists of more than 600 employees who all work together to ensure our systems are available around the clock for our customers to use. Besides the traditional services, we are also working towards becoming a true business partner for our customers.

Your position

As Service Contract Manager you will be responsible for managing multiple customer service contracts in the Benelux. You will be working closely with our sales department in preparing and creating these service contracts.

You are the sparring partner for our customers with the goal to improve their competitive position in the rapidly changing environment of Warehouse Automation. Being in close contact with your customer, you are able to identify and generate opportunities which benefit both our customers as well as Vanderlande.

Your main tasks & responsibilities will be:

Acting as the client's representative within the internal organization, ensuring operational readiness through seamless transition from project phase to the service organization

Implementing, managing, analyzing and optimizing service contracts for which you hold P&L responsibility by identifying, generating and selling new opportunities

Coordinating and monitoring our service suppliers to ensure cost effective service delivery to our customers

Creating a life-cycle plan tailored to the customer's business and their future needs to discuss the investment cycle

Designing and developing contract management processes and implementing these processes within the organization

Your profile

You have a bachelor's or master's degree (preferably in Economics, Industrial Engineering or an International Business and Management study) and relevant working experience in a logistics and/or technical work environment.

Since you will be in frequent contact with internal and external customers, building up long-term relationships, it is essential to have good communication skills (both English and Dutch) and some technical insight, so you understand the client and Vanderlande's operational processes.

Moreover, you have a commercial mindset, and you enjoy acting as an entrepreneur in our international environment. You have good negotiation and influencing skills in order to convince others to do what is best for our customers.

As we operate in an international environment you don’t mind travelling abroad (20%).

What we offer
You will have the chance to make a significant contribution to the growth and profitability of Vanderlande Industries.

We offer a full-time position in an informal, international and professional working environment with a lot of scope for personal development

On top of your fixed salary, you’ll receive the following secondary benefits:

40 vacation days (20 statutory days and a flexible budget worth 20 days)

Flexible working hours

A hybrid workplace (40% working from home and 60% in the office)

Commuting allowance, including full reimbursement of travel by public transport

Working from home allowance

Collective pension scheme and insurance facilities for healthcare

On-site company health centers with a gym, physiotherapists and occupational therapists.

Vanderlande Academy and training facilities to boost your skills

A variety in Vanderlande Network communities and initiatives 

And a great company restaurant and coffee bar with barista

Our company  

Vanderlande is the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market, for main players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including one of the largest e-commerce leaders providing logistics, payments, hardware, data storage, and media solutions, which seamlessly integrate innovative systems, intelligent software and life-cycle services. 

If you aspireto a position of responsibility – and want to make a difference by facilitating the delivery of what matters most to consumers, passengers and businesses – then the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be connected to our dedicated people, build strong relationships and rise to the challenge of industry-leading projects. 

You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfil your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools and support, so that togetherwe have the confidence and ability to exceed our customers’ expectations in over 100 countries.  

To achieveour collective goals, you will have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins… 


Do you recognize yourself in this challenging position? Apply now by completing the application form and upload your CV. For more information, please contact Carlijn Kneepkens at Het emailadres op bekijken.

Benefits of working as a Service Contract Manager in Veghel:

● Company offers great benefits
● Advancement opportunities
● Advantageous package

● Remote Work opportunity
Original job Service Contract Manager - Start Immediately posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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