ROLADIN - Assistant Manager

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Job Description - ROLADIN - Assistant Manager

We are looking for a hands-on, ambitious Assistant Manager to lead our newest additions to The Entourage Group. We are seeking a Assistant Manager, who will be dedicated and wants to be a part of a team that will shake things up. The Assistant Manager will be responsible for the daily operation of the restaurant/café, which is located at the new Westfield Mall near The Hague.

ROLADIN started in 1989 in Israel and counts 89 branches today. The property in Westfield Mall is the first venue of ROLADIN in The Netherlands. It will mostly serve drinks, such as alcoholic beverages, the best coffees, and other refreshments. Visitors of Westfield Mall of the Netherlands can come to the bar to relax and take a break.

Profile

As the Assistant Manager, you will oversee the venue ROLADIN, to ensure a positive and smooth operation. You will lead our team members, and supervisors, and will be responsible for all functions.

Our Assistant Manager must possess a solid understanding of restaurant operations and service, financial acumen, and an ability to manage and inspire staff. The ideal candidate is also a strong hands-on operator who thrives in a busy environment and someone who has the passion and enthusiasm for delivering quality service.

Responsibilities

  • Builds relationships with the restaurant guests and provide customer support by resolving their complaints efficiently and effectively
  • Maintain high standards of quality, hygiene, health, and safety for all employees and guests
  • Implements cost control procedures in order to maximize profitability
  • Handling payroll and scheduling
  • Conducts training when needed
  • Conducts daily briefings and participates in other meetings as needed to obtain optimal results
  • Performs related duties and special projects as needed
  • Appraise staff performance and provide feedback to improve productivity
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it

Requirements

  • Minimum 2 years professional experience in the desired position
  • Fluent speaking and writing in English
  • Strong management skills
  • Passionate about high-end, fine dining concepts
  • HACCP food hygiene certificate and SVH mentor diplomas are a plus
  • Organized, an excellent communicator, hands-on manager

is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar, and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER Social Club, SHIRKHAN, MR PORTER STEAKHOUSE, THE DUCHESS, MOMO, and Bepita.

is an Australian warehouse chain and includes 35 shopping centers all over Europe, the US, and the UK. It just opened in The Netherlands at the beginning of 2021. At this moment Westfield in The Netherlands offers 211 shops, 36 restaurants, and a cinema. It is easily accessible by bus, tram, car or bike.

If you have any questions regarding this application please contact us via email.

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