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Manager Customs Import

icon building Company : Adidas
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Manager Customs Import

Purpose & Overall Relevance for the Organization:

Management of the operational activities of the import team / customs broker. Ensure on-time import customs clearance of all import consignments in compliance with customs regulations to ensure on-time delivery, as well as maximising customs saving opportunities. 

Maintaining relationship with NL Customs as well as supporting the Director Customs Europe North in customs audits and projects.

 

Key Responsibilities: 

  • Day-to-day management of customs operations and ensuring the timely customs clearance by the customs broker
  • Organisation of daily operations, resource planning.
  • Collaborate with inbound teams on shipment prioritisation and clearance scheduling.
  • Manage preference savings and ensure set KPIs are achieved.
  • Developing and implementing process, procedures, and controls to support ongoing compliance management.
  • To be the escalation contact person for when operational day-to-day queries or identified issues; resource management, incorrect / delayed documents, systems, 3PLs, relating to customs imports, cannot be resolved with the team/team lead structure.
  • To manage / oversee the integrity of data capture, reporting, reconciliation (comparison report), and resolving identified issues regarding the daily operational activities of the import team. 
  • Clarifying problem cases (e.g. in the case of customs inspections) with forwarders and customs offices
  • Coordination with brokers and forwarding agents in case of clearance delays.
  • Contact person for the main customs office, for the submission of documents, refund applications, etc. 
  • Support and / or take the lead with customs audits.
  • Support and / or lead projects in consultation with Director Customs Europe North

 

Key Relationships: 

  • Customs Brokers / Third Party Service Providers
  • Inbound Planning Teams
  • Global and Market Customs teams
  • Global and Market Supply Chain Management teams
  • Global and Market IT
  • Customs Authorities
  • Customs Brokers / Third Party Service Providers

 

Knowledge, Skills, and Abilities: 

  • Ability to work and deliver within a complex, dynamic, multi-diverse stakeholder environment whilst adhering to strict and / or conflicting deadlines
  • Good knowledge in customs-, foreign trade- and origin-/preference legislation (focus on import)
  • Demonstrated business reasoning, analytical and critical thinking
  • Excellent planning and organizational skills
  • Excellent communication skills (both written and verbal) – experience of communicating with, and influencing stakeholders at all levels desirable
  • Ability to foster and maintain excellent collaborative working relationships
  • Good user knowledge of Duty Management Systems

 

Requisite Education and Experience / Minimum Qualifications: 

  • A degree from an accredited college or university, with a focus on Logistics, Supply Chain and Business Administration, or equivalent experience in customs business
  • Minimum of 5 years’ experience in a customs department in an international company
  • Fluent in English and Dutch (both spoken and written)

     
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