Service Technician/Engineer

About Dingli:

Zhejiang Dingli Machinery Co., Ltd is a globally recognized leader in the production of aerial work platforms, established in 2005. The company has developed a strong reputation through innovation and high-quality manufacturing, with research and development centers established in several countries including Italy, the USA, and Germany.

Dingli AWP Europe Trading Limited B.V. is the sales, marketing and service subsidiary of Zhejiang Dingli Machinery Co., Ltd.  We are currently looking for a Service Technician/Engineer who will contribute to the success and expansion of our organization.

About the Job:

The ideal candidate will be integral in providing after-sales service for our equipment. This role involves offering technical support, troubleshooting, machinery repairs, processing warranty claims, and providing training.

Responsibilities:

1. Conduct maintenance and repairs on AWP/EWP and Material Handling products, both in the field and in the workshop.
2. Address warranty issues promptly and communicate effectively about any repair limitations.
3. Deliver technical product support to Dingli employees and customers.
4. Travel as necessary to various sites to support our AWP/EWP customer base throughout the region.
5. Provide feedback on product improvements and design changes for Dingli products and services.
6. Pursue ongoing skill development and maintain relevant certifications to enhance job performance.

• Technical or engineering degree or equivalent experience.
• Fluent in English, both written and verbal.
• Must have unrestricted work rights in the relevant region.
• Understanding of the equipment rental sector is a plus.
• A valid driver's license and the ability to travel as needed.
• Strong understanding of customer relations and dynamic requirements.
• Experience in a service technician role, preferably in mechanical or related industries.
• Good general fitness and willingness to undergo a pre-employment physical examination