Cluster Reservations Internship

icon building Company : Hilton
icon briefcase Job Type : Internship

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Job Description - Cluster Reservations Internship

Job summary
Join the Cluster Reservations Team for Hilton The Netherlands! Exceed guest expectations and improve service and quality Internship with Hilton, a leading global hospitality company
Job seniority: entry level
Responsibilities
• Accept and confirm guest reservations • Process reservations accurately • Update reservations via CRS system • Handle various hotel rates correctly • Adhere to credit policies and procedures • Maximize room sales and prioritize up-selling • Maintain high level of guest service standards
Requirements
• Hospitable attitude and service-oriented • Good communication skills • Passion for the hospitality industry • Fluent in English • At least 5 months availability
Benefits
• Intensive training and personal development program • Internal transfer and promotion possibilities • Employee discounts on hotel rooms and F&B at Hilton • Team outings, staff party, and team member forums • €800.00 per month internship allowance with free lunch buffet options
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