Call Center Representative - Work from home

salary Salary :

€2,800 - 3,800 monthly

icon building Company : Mollie
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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🔥 Urgent

✨ Immediate Start

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Open only for candidates based in Netherlands

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Job Description - Call Center Representative - Work from home

Job Description:


Mollie is seeking a highly confident and adaptable Call Center Representative to join our team on a part-time basis, working from home in Den Haag, NL. As an Associate Level representative, you will be responsible for providing exceptional customer service and support to our clients through incoming calls, emails, and online chats.


Responsibilities: - Answer incoming calls and respond to customer inquiries in a professional manner - Provide product information and troubleshooting assistance to customers - Process orders, returns, and exchanges in a timely and efficient manner - Resolve customer complaints and issues to ensure customer satisfaction - Use strategic planning and leadership skills to upsell and cross-sell products and services - Collaborate with other team members to exceed customer expectations and deliver delight in every interaction


Requirements: - Minimum of 3 years of experience in customer service or call center environment - Confident and adaptable personality traits - Strong strategic planning and leadership skills - Excellent communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficient in using CRM software and other customer service tools - High school diploma or equivalent


Benefits: - Medical coverage - Joining Bonus - Travel & spending expenses


Working Environment: At Mollie, we have a strong focus on exceeding customer expectations and delivering delight in every interaction. Our team works together to create a positive and supportive environment for all employees.


Deadline to apply: 2024-05-18


Equal Opportunity Statement: Mollie is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We value diversity and inclusion in our workforce and encourage all qualified individuals to apply for our open positions.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Call Center Representative - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Netherlands

This job is no longer accepting applications.

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