Web Chat Manager - Work from home

salary Salary :

€3,000 - 4,500 monthly

icon building Company : 3D Hubs
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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Open only for candidates based in Netherlands

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Job Description - Web Chat Manager - Work from home

Job Description:


We are looking for a highly experienced Web Chat Manager to join our team at 3D Hubs. This position offers the flexibility to work from home and is part-time, with the potential to grow into a full-time role. As a Mid-to-Senior Level professional with at least 8 years of experience in web chat management, you will be responsible for coordinating and managing our online chat platform.


Responsibilities: - Manage and oversee the web chat platform, ensuring smooth operation and excellent customer service - Train and supervise a team of chat agents to provide timely and helpful responses to customer inquiries - Develop and implement processes to optimize chat efficiency and effectiveness - Monitor chat performance metrics and create reports to analyze and improve chat operations - Collaborate with other departments to ensure consistent messaging across all customer touchpoints - Stay up-to-date on industry trends and best practices in web chat management


Requirements: - Minimum 8 years of experience in web chat management - Strong communication and leadership skills - Ability to work independently and manage a remote team effectively - Excellent problem-solving and analytical abilities - Adaptable and able to thrive in a fast-paced environment - Hardworking and dedicated to providing exceptional customer service


Personality Traits: - Adaptable: Able to quickly adjust to changing circumstances and think on your feet - Hardworking: Willing to go above and beyond to achieve results


Soft Skills: - Adaptability: Embracing change and being flexible in decision-making - Leadership: Motivating and guiding a team towards common goals


Benefits: - Paid overtime for any additional hours worked - Life insurance coverage for peace of mind - Opportunities for training and professional development to enhance your skills


Working Environment: At 3D Hubs, we empower our employees to take ownership of their work and make impactful decisions. You will have the autonomy to lead your team and drive results in a collaborative and supportive environment.


Equal Opportunity Statement: 3D Hubs is an equal opportunity employer and values diversity in our workforce. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified candidates are encouraged to apply.


Deadline to apply: 2024-05-18


We look forward to welcoming a motivated and experienced Web Chat Manager to our team at 3D Hubs. If you meet the requirements and are ready to take on this exciting opportunity, we encourage you to apply before the deadline.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Web Chat Manager - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Netherlands

This job is no longer accepting applications.

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