Food & Beverage Manager

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Job Description - Food & Beverage Manager

Job title : Food & Beverage Manager jobs in Kaduna Job Location : Kaduna Deadline : June 16, 2024 Quick Recommended Links

A reputable 4 start hotel located at the G.R.A of Kaduna is seeking the services o professional Food and beverage manager to handle all its F & B and Banqueting operations for the hotel.

JOB DESCRIPTION

  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
  • Preserve excellent levels of internal and external customer service.
  • Design exceptional menus, purchase goods and continuously make necessary improvements.
  • Identify customers’ needs and respond proactively to all of their concerns.
  • Establish targets, KPI’s, schedules, policies and procedures.
  • Comply with all health and safety regulations.
  • Report on management regarding sales results and productivity.
  • Oversee all aspects of the daily operation of the Apartment’s Room Service operation.
  • Supervise all Room Service personnel.
  • Respond to guest complaints in a timely manner.
  • Ensure proper set-up, breakdown and maintenance of all banquet functions.
  • Work with the GM and keep him/her informed of F&B issues as they arise.
  • Organize all documentation for shift work on a daily basis including pre-shift reports.
  • Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems.
  • Coordinate and monitor all phases of the Room Service operation.
  • Ensure effective communications between each shift.
  • Supervise the room service area in order to attract, retain, and motivate the employees.
  • Ensure optimal level of service, quality, and hospitality are provided to guest.
  • Ensure the timeliness and accuracy of the amenity set-up and delivery.
  • Monitor and maintain proper running and cleanliness of banquet areas.
  • Perform any other reasonable duties as required and directed.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
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