Customer Service Intern

Interact with customers when they bring in their items to be checked (by acting according to guidelines set out by the company) and to make customers feel welcome and comfortable. Take customer's complaints and seek proactive ways to resolve their problems, proffering solutions.

Welcoming clients in the company's premises and answering the phone (or mails).

Follow-up of customer experience.

Providing an impeccable service to clients in order to retain them.

Answering questions, suggestions, remarks from clients.

Receiving and dealing with customer claims.