Client Relations Specialist

salary Salary :

₦625,000 - 925,000 monthly

icon building Company : ExxonMobil
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Client Relations Specialist

Job Description:

ExxonMobil is seeking a part-time Client Relations Specialist to join our team in Lagos, Nigeria. As an Associate Level employee with at least 3 years of experience in client relations, you will be responsible for building and maintaining positive relationships with clients to ensure their satisfaction and loyalty to our company.

Responsibilities: 1. Serve as the main point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner. 2. Proactively reach out to clients to gather feedback, assess satisfaction levels, and identify opportunities for improvement. 3. Collaborate with internal teams to ensure client needs are met and issues are resolved promptly. 4. Develop and implement client retention strategies to enhance customer loyalty and increase repeat business. 5. Prepare reports on client interactions, feedback received, and overall satisfaction levels for management review. 6. Keep abreast of industry trends, market conditions, and competitor activities to provide valuable insights to clients. 7. Represent ExxonMobil at industry events, conferences, and networking opportunities to promote our services and build relationships.

Requirements: 1. Bachelor's degree in Business Administration, Marketing, or a related field. 2. Proven experience in client relations or a customer-facing role. 3. Strong communication and interpersonal skills. 4. Ability to work independently and take initiative. 5. Confidence and adaptability to handle challenging situations and diverse clients. 6. Persuasion skills to influence client decisions and drive business outcomes.

Personality Traits: 1. Independent 2. Confident

Soft Skills: 1. Adaptability 2. Persuasion

Benefits: 1. Company transportation 2. Company equipment 3. Dental insurance

Working Environment: At ExxonMobil, we prioritize understanding and empathy in all interactions with clients and colleagues. We believe in fostering a supportive and inclusive work environment where everyone feels valued and respected.

Deadline to Apply: June 15, 2024

Equal Opportunity Statement: ExxonMobil is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

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Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Relations Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Nigeria

This job is no longer accepting applications.

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