Customer Service Assistant

salary Salary :

₦725,000 - 1,050,000 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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🔥 Urgent

✨ Immediate Start

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Open only for candidates based in Nigeria

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Job Description - Customer Service Assistant

Job Description:


Chevron Nigeria is seeking a part-time Customer Service Assistant to join our team in Ibadan, Nigeria. The successful candidate will work at the Associate Level and should have a minimum of 2 years of experience in a customer service role. We are looking for a hardworking and motivated individual with excellent attention to detail and planning skills.


Responsibilities: 1. Assist customers with inquiries, complaints, and feedback through various channels such as phone, email, and social media. 2. Provide information about products and services, as well as pricing, availability, and promotions. 3. Process orders, returns, and exchanges accurately and efficiently. 4. Resolve customer issues in a timely and professional manner, escalating as needed to ensure customer satisfaction. 5. Maintain accurate records of customer interactions and transactions. 6. Collaborate with other team members to improve overall customer service experience. 7. Assist with administrative tasks as needed, such as data entry and filing.


Requirements: 1. Minimum of 2 years of experience in a customer service role. 2. Excellent communication and interpersonal skills. 3. Strong attention to detail and organizational skills. 4. Ability to work independently and as part of a team. 5. Proficiency in Microsoft Office Suite and CRM software. 6. High school diploma or equivalent.


Benefits: - Travel and spending expenses - Remote work flexibility - Dental insurance - Competitive salary


Working Environment: At Chevron Nigeria, we prioritize understanding and empathy in all customer interactions. We strive to create a positive and inclusive work environment where every team member feels valued and supported.


Deadline to Apply: June 12, 2024


Equal Opportunity Statement: Chevron Nigeria is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Service Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Nigeria

This job is no longer accepting applications.

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