Remote Customer Service Assistant

salary Salary :

₦487,500 - 725,000 monthly

icon building Company : MainOne
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Nigeria

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Job Description - Remote Customer Service Assistant

Job Description:

MainOne is looking to hire a Remote Customer Service Assistant to join our team in Lagos, Nigeria. This is a part-time, entry-level position that requires at least 1 year of experience in customer service. The ideal candidate will be independent, driven, possess strong time management skills, and exhibit leadership qualities.

Responsibilities: 1. Answering customer inquiries via phone, email, and chat in a professional and timely manner. 2. Providing customers with information about products and services. 3. Resolving customer complaints and issues in a satisfactory and efficient manner. 4. Escalating complex issues to the appropriate department for resolution. 5. Maintaining accurate records of customer interactions and transactions. 6. Collaborating with other team members to ensure customer satisfaction.

Requirements: 1. At least 1 year of experience in customer service. 2. Excellent communication skills, both verbal and written. 3. Ability to work independently and manage time effectively. 4. Strong leadership skills and the ability to work well in a team environment. 5. Proficiency in Microsoft Office Suite and CRM software. 6. High school diploma or equivalent.

Benefits: 1. Profit sharing opportunities. 2. Company-provided equipment for remote work. 3. Joining bonus for new hires.

Working Environment: At MainOne, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We value innovation, creativity, and independent thinking. Our team members are encouraged to take ownership of their work and contribute to the overall success of the company.

Equal Opportunity Statement: MainOne is an equal opportunity employer. We value diversity and inclusivity in our workforce and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified candidates are encouraged to apply.

Deadline to Apply: June 12, 2024.

If you meet the requirements and are excited to join our team, we encourage you to apply for the position of Remote Customer Service Assistant at MainOne in Lagos, Nigeria.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Remote Customer Service Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Nigeria

This job is no longer accepting applications.

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