Customer Service Representative

salary Salary :

₦675,000 - 950,000 monthly

icon building Company : Cowrywise
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Customer Service Representative

Job Description:

Cowrywise is seeking a dedicated and resourceful Customer Service Representative to join our team in Port Harcourt. As a Customer Service Representative, you will be responsible for providing excellent service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Communicate with customers via phone, email, and chat to address their inquiries and concerns - Provide accurate information about our products and services - Process customer orders, refunds, and exchanges - Collaborate with other departments to resolve customer issues - Maintain a positive and professional attitude at all times - Meet or exceed customer satisfaction goals - Keep detailed records of customer interactions

Requirements: - 2+ years of experience in customer service or a related field - Resourceful and confident personality traits - Strong persuasion and critical thinking skills - Excellent communication skills - Ability to work independently and as part of a team - High school diploma or equivalent

Benefits: - Vision insurance - Gym membership - Free accommodation

Working Environment: At Cowrywise, we believe in giving back to the community through corporate social responsibility initiatives. As a member of our team, you will have the opportunity to participate in volunteer events and support local charities.

Deadline to Apply: June 7, 2024

Equal Opportunity Statement: Cowrywise is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Nigeria

This job is no longer accepting applications.

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