Remote Web Chat Officer

salary Salary :

₦625,000 - 950,000 monthly

icon building Company : Sterling Bank
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Remote Web Chat Officer

Job Description:

We are seeking a Remote Web Chat Officer to join our team at Sterling Bank. As a Remote Web Chat Officer, you will be responsible for providing efficient and effective customer service through our online chat platform. This position is part-time and is at the Associate Level.

Responsibilities: - Engage with customers through web chat to provide support and assistance with their banking needs - Answer customer inquiries promptly and accurately - Troubleshoot and resolve customer issues in a timely manner - Identify opportunities to upsell or cross-sell products and services to customers - Collaborate with other departments to ensure seamless customer service experience - Maintain accurate records of customer interactions and transactions

Requirements: - Bachelor's degree in a related field - 4 years of experience in customer service or a similar role - Resourceful and adaptable personality traits - Strong analytical and innovative skills - Excellent communication and interpersonal skills - Ability to multitask and work in a fast-paced environment

Benefits: - Profit sharing opportunities - Training and professional development programs - Joining bonus for new employees

Working Environment: At Sterling Bank, we encourage calculated risk-taking to drive innovation and progress. Our team is dynamic and collaborative, with a focus on continuous improvement and growth.

Deadline to apply: June 15, 2024

Equal Opportunity Statement: Sterling Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Remote Web Chat Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Nigeria

This job is no longer accepting applications.

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