Administration Assistant

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Job Description - Administration Assistant

About us:

At Gallagher, we’ve been helping to protect what’s important to people and businesses for more than 95 years. Gallagher is the world’s third largest insurance brokerage and risk management companies, with a global network of brokers in over 130 countries. 

We make success happen. We are stronger as one team and together we continually strive to make a difference, whether it’s for our clients, our colleagues or our communities. Our shared values are core to our culture and are reflected in everything we do, as set out in The Gallagher Way.

About the role:

We have an exciting opportunity for someone with strong admin skills to join our great team based in Tauranga. The focus of this role is to provide support and administrative assistance to the office administration and wider team enabling them to deliver all Gallagher products and services to existing and new clients. 

This position also provides first point of contact for our visitors.  For our clients, it is the critical first impression of Gallagher.

You’ll have excellent communication skills, have a proactive approach, a keen eye for detail and a friendly, can-do attitude. To add to this, you’ll have impeccable time management skills and an ability to prioritise.

Key responsibilities for the role include:

  • Provide back-up reception services by greeting, welcoming, directing and announcing visitors/phone calls promptly following protocol using warm communication
  • Pre-renewal work for brokers as required, processing of renewals, endorsements and cancellations as required within 24 hours
  • Arrange domestic travel and accommodation bookings
  • Management of incoming/outgoing mail and courier collections
  • Managing the booking of rooms, set-up and catering required for meetings by senior management
  • Managing stationery supply
  • Undertake general housekeeping duties including, stacking and clearing the dishwasher, cleaning the lunchroom, reception area and meeting rooms
  • Accounts support - ensure Creditor invoices are received, correctly coded, authorised, scanned and sent for payment
  • Liaise with creditors and action any follow ups as appropriate
  • Regular maintenance of office equipment to ensure operation i.e.: printer cartridge/paper for printer
  • Review staff expenses ensuring receipts are correctly coded, authorised and sent for payment 
  • Manage accounts receivable (debtor) queries
  • Scanning and filing as required 
  • Arrange the set-up of equipment for new starters

Skills and Experience:

  • Previous experience in office administration and data entry, preferably in the insurance industry 
  • Proven experience in a customer service role with the ability to build/manage relationships with clients
  • Competent/advanced user Microsoft office and other common office software
  • Mature work ethic


  • Comprehensive reward and recognition programme
  • Life insurance benefit (T&Cs apply)
  • Discounted personal insurance
  • Yearly wellness contribution
  • Yearly flu vaccinations
  • We support you to develop your skills with excellent learning and development opportunities within a friendly team environment.   

We are committed to helping our people grow and succeed with us. By investing in learning and development at every level, we nurture the professional growth of our people at each step of their career path. We were recognised for our continuing commitment to our people with an ‘Employer of Choice’ award in 2023 HRD Awards New Zealand. 

How to apply:

We know you’ll really enjoy being part of our professional, close-knit team.  As part of the US based Gallagher group of companies, we have scale and multi-national reach with a kiwi feel. 

If this sounds like you, then click the “quick apply” button above, or for more information contact our friendly recruitment team via email at [email protected] 

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