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Food and Beverage Attendant

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Job Description - Food and Beverage Attendant

The Role | Te mahi

We are seeking talented Food and Beverage Attendant to join our team in the new waterfront restaurant Hiku. We are looking for individuals passionate about hospitality and who have experience in restaurants or customer facing roles. Full training will be provided.

This is a part time role with an hourly pay rate of $23.15.

Who We Are - Ko Wai Mātou

Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do.   As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too!

 

Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses. As industry leaders in social and environmental responsibility, they operate on a sustainable business model that takes the well-being of our people and planet seriously.

 

Above all, we’re looking for positive people. Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture that’s passionate about putting people first.

Responsibilities | Ngā haepapa

  • Provide a warm engaging welcome to all guests
  • Work as a team to ensure exceptional service and dining experiences
  • Preparation of the restaurant for service
  • Seating guests, taking orders and delivering exceptional service at all times
  • Taking external and internal phone inquiries and delivery of room service
  • Settling guest accounts
  • Ensuring a positive resolution and follow up with any guest complaint

About you | Ko koe tēnei

  • Exceptional grooming and hygiene standards
  • Ability to remain calm under pressure, willing to go the extra mile to ensure guests make the most of their day
  • Outstanding communication and customer service skills, with good attention to detail
  • Have a desire to learn and grow your hospitality career
  • Experience in restaurant & bar service or customer facing role would be advantageous
  • Flexibility to work outside normal hours as required (which may include early morning starts, late finishes, weekends and public holidays)
  • Valid Right to Work in NZ

He kura te tangata - We are all valued

  • Discounts at our hotels, restaurants and spas across our network
  • Staff, family and friends rates at our hotels
  • Meals on duty and uniform provided
  • Excellent reward & recognition events
  • Service and anniversary gifts and benefits
  • Wellbeing programme including Health insurance discounts
  • Paid training and individual Employee Development Plans
  • Training towards NZQA qualifications and our very own online digital learning platform
  • Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

Nau mai, haere mai, tauti mai!

Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at [email protected]. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.

Our Values

E MANAWANUI ANA MĀTOU - WE CARE

KA WHAI MĀTOU I TE TIKA - WE DO THE RIGHT THING

KA MAHI TAHI MĀTOU - WE WORK TOGETHER

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