Retail Assistant

Be the Face of Travel Retail!

At LagardèreAWPL , we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate ! With 150+ stores across Australia, New Zealand, and Noumea , we bring big brands to life in airports and travel hubs . Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Our Aelia Duty Free Store offers a premium shopping experience featuring a curated selection of luxury duty free goods, including perfumes, cosmetics, spirits, wines, gourmet foods, fashion accessories, electronics, and travel essentials.

The Role:

We’re looking for Part-Time Retail Assistants to join our team at Queenstown Airport . If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

The shift we are looking to fill:
Saturday - Monday 10am - 6:30pm

What You’ll Do:

1. Deliver outstanding customer service & expert product recommendations
2. Stay ahead of trends with ongoing professional training
3. Keep the store looking vibrant & well-stocked
4. Process transactions smoothly & efficiently
5. Assist customers with queries in a friendly, professional manner

What We’re Looking For:

1. Passion for customer service & sales
2. Confident communicator with a positive attitude
3. Well-groomed & professionally presented
4. Retail experience? Great! But not essential—we’ll train you!
5. Flexible availability (early mornings, nights, weekends & holidays)
6. Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

1. Parking – No one likes paying for it! We offer free airport parking for our employees
2. Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
3. Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
4. Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
5. Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
6. Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
7. Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL , we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

APPLY NOW and let’s make travel retail magic together!