Customer Service Associates | Quezon City

Work closer from your home and be in a company where work- life balance is ensured. As we gather creative members to help us build an empire, we will always deliver what the clients want and exceed their expectations. We don’t need an expert, but we want someone who has the power to adapt to the changing times and environment. At TaskUs, we all work hard but we don’t forget to have fun. This particular Sales and Customer Service Representative- CSR position requires highly skilled and versatile leaders. It demands players who want to provide stellar customer support. It calls for talented individuals who have mastery of English, who are independent thinkers, and who are passionate about customer service! You will be joining a newly built team, and report directly to a Team Leader and Operations Manager who will roll up their sleeves and jump in the trenches alongside you. Work on a rotating shift in our office in Anonas, Quezon City, and be a part of the most exciting, non-traditional, #RidiculouslyGood company in the world. Responsibilities of Sales and Customer Service Associate: Work with our Pro Community Manager to support a professional community across a wide range of needs, responding to inbound queries and coordinating community outreach Communicate with Architects, Interior Designers, and all our professionals online, over the phone and in-person, educating, onboarding and solving support related issues Provide feedback to the engineering teams on how to make an online community even better Planning and execution of community events Requirements for Sales and Customer Service Associate: Degree level education (or 2-3 years of great relevant work experience)Sales or account management experience Being an expert user of the internet and having strong tech capabilities is essential: you don't have to know how to code but you are likely the go to tech person in your family - we're all self-proclaimed tech geeks! You are smart, switched on and get a buzz from learning new things Strong verbal and writ