is the leading consumer and enterprise resource for compensation data, software, consulting, and education. For nearly 20 years, we've not only helped people understand their worth and we've also helped organizations attract and retain top talent by enabling smarter pay decisions. Today, we serve more than 4,000 enterprise customers and millions of consumers each year by connecting them with critical pay, benefits, and career data, technology, and resources.
Read more about the company

Share this job with your friends

Revenue Cycle Specialist (SHANGHAI, CHINA) - Incl. Accommodation, Healthcare & Travel

  Company :     Working Hours :  

Night shift

  Job Type :  

Full Time

  Salary :  

₱47,000 - ₱72,000 / monthly

Job Description

Position: Revenue Cycle Specialist (URGENT HIRING)

Location: Shanghai, China

Salary: P47,000 - 72,000 / month 

FREE: Accommodation / Work Permit / Healthcare / Travel

MUST Requirements:

1. Bachelor's Degree (Accounting, Finance etc.)

2. Minimum 2 years experience in Order Processing/Collections experience in a professional environment, in the Collections field or in a related field with general knowledge of collections and customer order processing 

3. Fluent in English


  • Process orders received through Salesforce
  • Work with Sales team to resolve any outstanding customer requests
  • Collect, manage and provide resolution of outstanding invoices on past due accounts primarily through emails and phone calls.
  • Review accounts daily utilizing weekly generated aging report to properly prioritize account management while maintaining accurate and complete account collection notes.
  • Respond to customer requests; providing backup documentation as needed to facilitate payments.
  • Research account short payments, disputes, other discrepancies as needed.
  • Effectively manage a high volume of outgoing and incoming phone calls and emails
  • Make recommendations for account suspensions
  • Work collaboratively within Finance, Support and Sales groups to resolve issues as they arise
  • Cross-train to perform other related duties as needed to assist in the management of customer accounts, Billing and Collections

Knowledge and Skill Requirements:

  • The ideal candidate will have a minimum of 2 years Order Processing/Collections experience in a
  • professional environment, in the Collections field or in a related field with general knowledge of
  • collections and customer order processing
  • Experience with a large customer base in a dynamic, fast-paced environment
  • Ability to work effectively with others as well as independently; demonstrating initiative and ownership
  • Strong communication, problem-solving and analytical skills
  • Proficiency in Microsoft Office including Excel, Word, and Outlook
  • Salesforce and NetSuite experience a plus, but not required
  • Ability to adapt to a fast-changing environment

 Location: China, Shanghai Shi, Huangpu Qu, 淮海东路20号.  How to get there?

 Location: China, Shanghai Shi, Huangpu Qu, 淮海东路20号.

View All Jobs