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Revenue Cycle Specialist (SHANGHAI, CHINA) - Incl. Accommodation, Healthcare & Travel

  Company :     Working Hours :  

Night shift

  Job Type :  

Full Time

  Salary :  

₱47,000 - ₱72,000 / monthly



Job Description

Position: Revenue Cycle Specialist (URGENT HIRING)

Location: Shanghai, China

Salary: P47,000 - 72,000 / month 

FREE: Accommodation / Work Permit / Healthcare / Travel

MUST Requirements:

1. Bachelor's Degree (Accounting, Finance etc.)

2. Minimum 2 years experience in Order Processing/Collections experience in a professional environment, in the Collections field or in a related field with general knowledge of collections and customer order processing 

3. Fluent in English

Responsibilities:

  • Process orders received through Salesforce
  • Work with Sales team to resolve any outstanding customer requests
  • Collect, manage and provide resolution of outstanding invoices on past due accounts primarily through emails and phone calls.
  • Review accounts daily utilizing weekly generated aging report to properly prioritize account management while maintaining accurate and complete account collection notes.
  • Respond to customer requests; providing backup documentation as needed to facilitate payments.
  • Research account short payments, disputes, other discrepancies as needed.
  • Effectively manage a high volume of outgoing and incoming phone calls and emails
  • Make recommendations for account suspensions
  • Work collaboratively within Finance, Support and Sales groups to resolve issues as they arise
  • Cross-train to perform other related duties as needed to assist in the management of customer accounts, Billing and Collections

Knowledge and Skill Requirements:

  • The ideal candidate will have a minimum of 2 years Order Processing/Collections experience in a
  • professional environment, in the Collections field or in a related field with general knowledge of
  • collections and customer order processing
  • Experience with a large customer base in a dynamic, fast-paced environment
  • Ability to work effectively with others as well as independently; demonstrating initiative and ownership
  • Strong communication, problem-solving and analytical skills
  • Proficiency in Microsoft Office including Excel, Word, and Outlook
  • Salesforce and NetSuite experience a plus, but not required
  • Ability to adapt to a fast-changing environment

 Location: China, Shanghai Shi, Huangpu Qu, 淮海东路20号.  How to get there?

 Location: China, Shanghai Shi, Huangpu Qu, 淮海东路20号.




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