JPMorgan Chase & Co
JPMorgan Chase & Co
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management. It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange. JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
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Fraud Specialist | BGC

  Company :     Working Hours :  

Shifting Schedules

  Job Type :  

Full Time

  Salary :  

₱17,000 - ₱34,000 / monthly



Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management. 

It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.

JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.

 

We’re hiring for the following positions:

Fraud Specialist

The Fraud Specialist will receive incoming and make outgoing telephone calls and correspond with current customers/merchants who may have fraudulent activity on their account/ merchant establishments. Will do research on accounts with disputes in order for it to be resolved. The role would also cover prevention and recovery of losses.


Minimum Qualifications:

  • High school graduates must have at least 1 year of customer service experience
  • College undergraduates with less than 4 semesters must have at least 1 year of customer service experience
  • College undergraduates with complete 4 semesters and College fresh graduates are encouraged to apply even without customer service experience
  • Excellent English communication skills
  • Willing to work in Taguig City
  • Willing to work in shifting schedule
  • Willing to work graveyard shift
  • Detail oriented with a strong ability to work in a fast paced environment
  • Must be eligible to work in the Philippines

Apply, Get Hired and Enjoy the Following Benefits:

  • Competitive compensation package (basic + allowances)
  • Professional growth and competitive compensation
  • Paid training
  • Incentive payments for night shifts
  • Life Insurance
  • HMO Coverage from Day 1 with 2 free dependents (upon regularization)
  • Retirement Plan
  • Maternity, Paternity, and Solo Parent Leave
  • Special Leave Benefits for Women

RELOCATION PACKAGE FOR ELIGIBLE HIRES*

  • Allowance
  • Transportation

*Terms and conditions apply

 Location: Five/NEO, 31st Street, Taguig, Metro Manila, Philippines.  How to get there?

 Location: Five/NEO, 31st Street, Taguig, Metro Manila, Philippines.




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