Japanese Technical Support Representative/TSR - TeleTech Pioneer

Now, more than ever, how we connect is everything. That’s why we're moving our processes online to bring you virtual interviews & assessments you can experience from the comforts of your home. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We’ll send you forms & keep you updated via email. All so we can secure your new career with us.

Typically, to qualify as a Japanese Technical Support Representative you need to have:

• Fluency in both written and spoken Nihongo and English

Speaking – Familiarity in Keigo (honorific or polite form) is preferred

Writing – Knowledge in Katakana and Hiragana is a must; Familiarity in basic to intermediate Kanji is preferred

Reading - Knowledge in Katakana and Hiragana is a must; Familiarity in basic to intermediate Kanji is preferred

• Basic English communication skills

• Strong familiarity with the internet and MS Office applications

• Previous customer service experience is a plus, but it’s not really a requirement

What you might be doing on a typical day:

• Consult with customers on products and services to provide the best solutions via call, email

       and/or chat

• Respond to customer inquiries with compassion and active listening

• Ultimately you will provide excellent customer service that keeps the customer coming back

You’ll enjoy:

• Competitive pay and performance-based incentives

• Fixed dayshift work schedule and guaranteed weekends off

• Real career growth opportunities

• Company-sponsored HMO with Health & Wellness programs for you and your family

• Educational assistance through tuition reimbursement

• An accessible location at the 2nd Floor, Robinsons Cybergate Plaza, EDSA corner Pioneer Street, Mandaluyong City.

• And more.

Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +******** to connect with us.

Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.