CSS Corp
CSS Corp
CSS Corp is the global leader in technology support. Over 140 clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSSCorp has been listed as a challenger for product and technical support services in its latest report. Technology support is in our DNA. With over 5,500 technology professionals across 15 locations globally, we have a rich heritage of managing large and complex support ecosystems. From IoT, enterprise or consumer products, data centers, applications and desktops, we have built our reputation on delivering stellar customer experiences. At CSS Corp, our people are our biggest assets and are the foundation for our "100% Reference-able Clients" track record. Retention through attractive career growth programs and employee friendly policies Respect diversity among our multi-cultural workforce. An 'Open-Door' policy which further reinforces the essence of our values of "Openness and Transparency"
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Technical Support | Basic Trouble-Shooting Account

  Company :     Working Hours :  

Shifting schedule, 8 hours a day, 5 days a week

  Job Type :  

Full Time

  Salary :  

₱22,000 - ₱25,000 / monthly

Job Description

#WeRecognize #WeEngage #WeCare

The Technical Service Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides technical support and resolution of routine problems regarding client's product or services.

You might be the one we're looking for!

  • High school diploma with 1 year of relevant experience preferred
  • Courteous with strong customer service orientation
  • Strong computer navigation skills and PC knowledge
  • Ability to effectively communicate, both written and verbally
  • Ability to work as a team member, as well as independently
  • Ability to work on night shift, as needed

Brace yourselves to enjoy these perks!

  • Above-industry average salary packages
  • Monetary allowances/Incentives
  • Paid Off during US Holidays
  • Salary increases upon regularization
  • HMO upon certification plus FREE dependent 
  • 18% Night differential rate
  • Sick Leave credits with cash conversions
  • Vacation Leave credits with carry over
  • PTO convertible to cash
  • Annual Increase
  • Paid Overtime
  • Life and accident insurance
  • Career development programs
  • Fast career growth based on your performance
  • Supportive work environment
  • Encouraging mentors
  • Engagement activities like free food day, raffles birthday treats, contests and much more!

 Location: Bonifacio Technology Center, 31st Street Corner 2nd Avenue Bonifacio Global City, Taguig, 1634 Metro Manila.  How to get there?

 Location: Bonifacio Technology Center, 31st Street Corner 2nd Avenue Bonifacio Global City, Taguig, 1634 Metro Manila.

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