Technical Support | Basic Trouble-Shooting Account

#WeRecognize #WeEngage #WeCare

The Technical Service Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides technical support and resolution of routine problems regarding client's product or services.

You might be the one we're looking for!

• High school diploma with 1 year of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC knowledge
• Ability to effectively communicate, both written and verbally
• Ability to work as a team member, as well as independently
• Ability to work on night shift, as needed
• MUST BE WILLING TO START ASAP

Brace yourselves to enjoy these perks!

• Above-industry average salary packages
• Monetary allowances/Incentives
• Paid Off during US Holidays
• Salary increases upon regularization
• HMO upon certification plus FREE dependent 
• 18% Night differential rate
• Sick Leave credits with cash conversions
• Vacation Leave credits with carry over
• PTO convertible to cash
• Annual Increase
• Paid Overtime
• Life and accident insurance
• Career development programs
• Fast career growth based on your performance
• Supportive work environment
• Encouraging mentors
• Engagement activities like free food day, raffles birthday treats, contests and much more!