Work from Home｜Voice｜Chat Support

Job Description

Stay safe and away from the hassle of the commute life. TeleTech connects you to your best career that delivers exceptional customer experiences and you’ll enjoy at the comforts for your home. Join our team of Work from Home Voice and Chat Support.

Now, more than ever, how we connect is everything. That’s why we're moving our processes online to bring you virtual interviews & assessments. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We’ll send you forms & keep you updated via email. All so we can secure your new career with us. 

What you’ll be needing to have as a WFH Voice and Chat Support: 
Completed at least Senior High School or 2 years of college 
Excellent English communication skills
Strong familiarity with the internet and MS Office applications
High school graduates with 6 months of customer service experience are welcome to apply, too!
Technology and work environment requirements for the job:
A laptop and the right connection – you will need a home internet connection that is >15Mbps (you may do a quick check through SpeedTest.net) 
Without Internet – get a subscription and we’ll provide allowance.
Without Laptop – we have you covered and ready to be delivered for you.
You must be able to hard-wire (via ethernet cord) directly into your home modem
You must have a quiet workspace that is within a reasonable proximity of your router so that you can plug in while working
What you might be doing on a typical day:
Consult with customers on products and services to provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
Respond to customer inquiries with compassion and active listening
Ultimately you will provide excellent customer service that keeps the customer coming back
What You’ll enjoy:
Competitive pay and performance-based incentives 
Allowances including Internet for P 1,500
A pioneer program with real career growth opportunities
Company-sponsored HMO with Health & Wellness programs for you and your family
Educational assistance through tuition reimbursement
An accessible location at Robinsons Cybergate Plaza, EDSA Mandaluyong City.

Accepting digital applications for your protection and the protection of our employees 

Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.