Concierge and Administrative Associate

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Job Description - Concierge and Administrative Associate

About the Client:

Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses from all around the world with their own full-time, first-rate offshore team in the Philippines.

Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced operating costs for companies of all sizes across a wide range of industries.

Job Summary:

In your position as Concierge and Administrative Associate, you will perform various administrative tasks, including answering emails, scheduling meetings, and making travel arrangements.

Responsibilities:

  • Present the property and facilities in a positive light to prospective clients
  • Attend to all client queries via email, phone, walk-ins, and social media platforms
  • Ensure proper maintenance and inspect properties periodically
  • Manage all aspects of assigned properties. Inspect and arrange maintenance to meet standards
  • Maintain a positive, productive relationship with tenants/clients
  • Update and maintain office/facility policies and procedures
  • Organize and schedule appointments
  • Plan meetings and take detailed minutes
  • Write and distribute emails, correspondence memos, letters, and the likes
  • Collect receivable accounts and handle operating expenses

Administrative Duties:

  • Provide general support to visitors. Book travel arrangements
  • Order office supplies and research new deals and suppliers
  • Process requests to send and receive deliveries from support teams and clients
  • Implement COVID-19 procedures in the absence of the company nurse
  • Other ad hoc administrative duties

Requirements

  • BS degree in real estate, business admin, or similar
  • Excellent communication and negotiation skills
  • Persuasive and with pleasing personality
  • Great customer service orientation is a must
  • Up to date with property market status
  • MS Office and Zoho/CRM familiarity
  • Must be able to work Monday to Friday from 6AM-3PM or 8AM-5PM 
  • Must be amenable to reporting to our Makati office daily

Benefits

WHAT WE OFFER:

✔ Great Place to Work-Certified Company

✔ Premium HMO

✔ Holistic employee experience

✔ Rewards and incentives

✔ Monthly engagement activities

✔ Career advancement opportunities

✔ Paid referral program

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