Banquet Service Manager

FILINVEST COMPANY: Crimson Resort & Spa Boracay

This position is responsible for overseeing and directing all aspect of the outlet, achieving marketing, profitability and quality service goals, ensuring customer satisfaction and profitability. 

• Monitoring and overseeing the actual service provided by the staff
• Deliver superior service and maximize customer satisfaction
• Monitoring the presentation of food products and reviewing any areas of concern with the Banquet Sous Chef
• Responding efficiently and accurately to Banquet event coordinator and customer complaints
• Addresses customer concerns on a timely basis
• Upholding high hygiene standards
• Implements and practices fair and consistent discipline among staff in accordance with Resort rules and regulations
• Schedules staff based on forecast business
• Prepares reports as necessary 
• Perform other assignment as defined by the needs of the property or as directed by the GM or the owner 

QUALIFICATIONS: 

- Bachelors Degree in Hotel Manager or related field
- At least 1-3 years work experience as Restaurant Supervisor
- With knowledge in F&B Service and familiarity in menu, wine and cocktail offerings
- With good communication skills
- Can handle multiple events and tasks
- Tech Savvy
- Can start immediately
- Amenable to work onsite in Boracay