Job Description - Data Center Operator - Quezon City
•PLDT MRTG Internet Monitoring•RISE MRTG Monitoring (Netlima Internet Link) •Monitoring of Server and Network Threshold / Utilization•Device Monitoring (Server/ Network/ Security Device) via messenging tool•Retrieval of Top Talker •Removal of Static Route•Monitoring of SD-WAN link devices via vManage •Monitoring of Meraki Switches and Aps Devices•Tracking of IR RCA to Telco vendor (Globe and PLDT)•Handling of Telco Escalations by Incident•Incident Management (Ticket Creator/Resolver – Critical Devices) •Monitoring of Infotxt Server Monitoring•Monitoring temperature of server rooms•Microsoft Azure High Risk Users monitoring •M365 Service Health notification monitoring •BI file Transfer Validation from AMS•RAMCO Job Processing/ RAMCO JV/ ADR File Consumption•Palo Alto Notification monitoring•Microsoft Azure High Risky User Monitoring•Power BI Job Processing (Daily FACT/ DIM/ DSR PS/DSR PS TEMP/CUBE)•Power BI Refresh volume / PROD Master Pipeline Run•BI2MM Job Recon (Monitoring and Report)•PACE Order Monitoring•Backup report and monitoring via VEEAM•Monitoring of SQL Batch Jobs•Monitoring of SQL Batch Jobs Application •Sending of Status monthly report of System Maintenance, and if necessary.•Meet and adhere to attendance requirements based on Service Level Agreement•Meet and exceeds KPI targets set by the client.•Responsible for maintaining an acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-workers.
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