Warehouse Team Leader - Inbound

The Warehouse Team Leader for the Inbound Team of ZALORA Philippines will manage the inbound process and team members to ensure all KPI’s and targets are achieved for Goods in, Pre-retail, Transfers, Returns and Put Away departments. The position will be based in Muntinlupa-Cavite Expressway (MCX) and will be reporting to the Inbound Supervisor and Warehouse Manager.

Responsibilities:

• Daily allocation and monitoring of tasks and duties
• Assist inbound supervisor to manage all inbound operations and ensure the team meets all KPIs including but not limited to zero inbound errors, zero backlog on inbound floors
• Notify appropriate departments when supplier non-conformance or shortage/overages are found, i.e. Buying
• Ensure all transfers are processed immediately upon arrival into the warehouse
• Produce internal performance reporting in order that throughput, quality, and trends can be monitored and assessed
• To monitor the process and propose improvements that can give performance gains to the team
• To manage and drive the team with the Zalora Way performance culture
• Always ensure compliance to all Health and Safety legislation / guidelines for self and staff
• Carry out internal health and safety audits as and when requested
• Brief staff weekly on operational targets and achievements
• Escalate issues to senior management within an appropriate time frame
• Provide warehouse management with end of day / shift handover information

Requirements:

• Minimum certificate / diploma in any field
• Qualifications related to Logistics / Warehousing is an added advantage
• 1 to 2 years Logistics, Warehousing or related experience in Warehouse inbound operations
• Proficient with Microsoft Excel Has experience using Warehouse Management Systems and / or Order Management System
• Excellent verbal, written and interpersonal communication skills
• Computer literacy, including knowledge of basic software applications and familiarity with the internet and email communications
• Performance and KPI-driven
• Must be a team player and demonstrate leadership capabilities
• Able to work long hours during peak cycle
• Amenable to working 6 days a week (Mondays to Saturdays)
• Amenable to be assigned in Muntinlupa-Cavite Expressway (MCX) and work onsite
• Preferably, can start as soon as possible

The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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