Customer Support Specialist - Remote Work

salary Salary :

₱26,699 - 42,157 monthly

icon building Company : AQWIRE
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Customer Support Specialist - Remote Work

Job Description:

AQWIRE, a leading real estate technology company, is seeking a Customer Support Specialist to join our remote team in Makati, NCR, Philippines. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients and customers, resolving any issues or concerns they may have, and ensuring their overall satisfaction with our products and services. This is a part-time entry-level position ideal for individuals looking to gain valuable experience in the industry.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot and resolve customer issues and complaints effectively and efficiently - Provide product and service information to customers - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer needs are met - Identify trends and provide feedback to the management team for continuous improvement - Assist with other administrative tasks as needed

Requirements: - High school diploma or equivalent - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Adaptable and reliable with a strong work ethic - Critical thinking and problem-solving abilities - Excellent time management skills - No prior experience required, training will be provided

Benefits: - Retirement plan - Medical coverage - Company transportation - Recognize and reward based on performance and merit

Equal Opportunity Statement: AQWIRE is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to providing a diverse and inclusive work environment for all employees.

Deadline to apply: June 7, 2024. Apply now to join our dynamic and growing team at AQWIRE!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Support Specialist - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

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