Call Center Associate

salary Salary :

₱25,997 - 42,860 monthly

icon building Company : Hilton
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

🔥 Urgent

✨ Immediate Start

icon loader
icon loader
Open only for candidates based in the Philippines

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Call Center Associate

Job Description:


Hilton is seeking a dedicated and motivated Call Center Associate to join our team in Makati, NCR, PH. As an Entry Level Call Center Associate, you will be responsible for providing excellent customer service over the phone to assist guests with their inquiries and requests.


Responsibilities: - Answer incoming calls from guests in a professional and courteous manner - Provide information about Hilton hotels, services, and amenities - Assist guests with reservations, cancellations, and modifications - Resolve guest complaints and issues in a timely and efficient manner - Upsell hotel services and amenities to guests - Maintain accurate and detailed records of all interactions with guests


Requirements: - 1 year of experience in a customer service or call center role - Excellent communication skills - Strong problem-solving abilities - Ability to work in a fast-paced environment - Adaptability to handle changing priorities - Proficiency in MS Office and CRM software - High school diploma or equivalent


Personality Traits: - Dedicated - Motivated


Soft Skills: - Problem-solving - Adaptability


Benefits: - Life insurance - Travel & spending expenses - Joining Bonus


Working Environment: At Hilton, we value building strong connections and treating our colleagues like an extended family. You will be part of a supportive team that encourages growth and development.


Deadline to Apply: March 7, 2024


Equal Opportunity Statement: Hilton is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Call Center Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

View similar Customer Service / Guest Services Part-Time jobs below

GrabJobs is the no1 job portal in the Philippines, connecting you to thousands of jobs fast! Find the best jobs in the Philippines, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.