Client Relations Associate

salary Salary :

₱25,997 - 40,752 monthly

icon building Company : Investagrams
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Client Relations Associate

Job Description:

Investagrams, a leading financial education platform based in Quezon City, is seeking a dynamic and energetic Client Relations Associate to join our team on a part-time basis. As an entry-level position, no prior experience is required, making this an excellent opportunity for those looking to kickstart their career in client relations.

Responsibilities: 1. Provide exceptional customer service to clients through various communication channels, including email, phone, and social media. 2. Assist clients in navigating the platform, answering questions, and resolving any issues or concerns promptly and efficiently. 3. Build and maintain strong relationships with clients to ensure their satisfaction and loyalty to the company. 4. Collaborate with the sales and marketing teams to identify opportunities for upselling and cross-selling products or services. 5. Gather feedback from clients to improve our products and services, providing valuable insights to the team. 6. Keep accurate records of client interactions, transactions, and complaints for future reference. 7. Stay up-to-date with industry trends and competitor activities to provide informed recommendations to clients. 8. Participate in training and development programs to enhance your knowledge and skills in client relations.

Requirements: 1. Energetic and passionate individual with a strong desire to excel in client relations. 2. Excellent decision-making skills and the ability to persuade others effectively. 3. Strong communication skills, both verbal and written, with a friendly and professional demeanor. 4. Ability to multitask and prioritize tasks in a fast-paced environment. 5. Proficient computer skills, including knowledge of Microsoft Office and CRM software. 6. Must be a team player with a positive attitude and a willingness to learn and grow. 7. Available to work part-time hours, with flexibility to adjust schedule as needed.

Benefits: - Retirement plan - Joining bonus - Free food

Working Environment: At Investagrams, we thrive in an energetic and rapidly evolving work setting where creativity and innovation are encouraged. Join a team of like-minded individuals who are passionate about financial education and making a positive impact on our clients' lives.

Equal Opportunity Statement: Investagrams is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Relations Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

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