Client Relations Representative

salary Salary :

₱39,347 - 51,994 monthly

icon building Company : 1Export
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Client Relations Representative

Job Description:

1Export is seeking a motivated and dynamic Client Relations Representative to join our team in Makati, NCR, PH on a part-time basis. As an Associate Level position, the ideal candidate will have at least 4 years of experience in client relations and a proven track record of building and maintaining strong relationships with clients.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner - Proactively reach out to clients to ensure their satisfaction with our products and services - Collaborate with internal teams to resolve client issues and provide solutions to meet their needs - Identify opportunities for upselling and cross-selling to increase client retention and revenue - Gather feedback from clients to continuously improve our products and services - Keep detailed records of client interactions and transactions using our CRM system - Stay up-to-date on industry trends and competitor activities to better serve our clients - Assist in developing and implementing client retention strategies

Requirements: - Bachelor's degree in Business Administration or related field - 4+ years of experience in client relations or a similar role - Strong interpersonal and communication skills - Driven and adaptable personality traits - Ability to think strategically and plan effectively - Proficiency in CRM software and Microsoft Office Suite - Excellent problem-solving and decision-making abilities - Ability to work independently and as part of a team

Benefits: - Travel opportunities - Retirement plan - Relocation allowance

Working Environment: At 1Export, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. Our team is dedicated to pushing boundaries and exploring new ideas to drive growth and success.

Deadline to Apply: March 7, 2024

Equal Opportunity Statement: 1Export is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, sexual orientation, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
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Open only for candidates based in the Philippines

This job is no longer accepting applications.

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