Remote Client Relations Specialist

salary Salary :

₱37,941 - 51,994 monthly

icon building Company : Kumu
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Remote Client Relations Specialist

Job Description:

We are looking for a highly motivated Remote Client Relations Specialist to join our team at Kumu. As a Client Relations Specialist, you will be responsible for building and maintaining relationships with our clients, providing exceptional customer service, and ensuring client satisfaction. This is a part-time position based in Makati, NCR, Philippines.

Responsibilities: - Communicate effectively with clients via phone, email, and chat to address any inquiries or concerns - Identify and understand client needs and provide appropriate solutions - Manage client accounts and keep accurate records of interactions - Collaborate with internal teams to ensure client objectives are met - Conduct research and strategic planning to enhance client engagement - Provide feedback to improve customer experience and drive client retention - Stay up-to-date on industry trends and best practices in client relations

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 3 years of experience in client relations or customer service - Hardworking and resilient individual with excellent communication skills - Strong research and strategic planning abilities - Ability to work independently and prioritize tasks effectively - Proficient in Microsoft Office suite and CRM software - Knowledge of social media platforms is a plus

Benefits: - Life insurance coverage - Medical insurance coverage - Company-provided equipment - Opportunity for ongoing learning and development

Equal Opportunity Statement: Kumu is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applicants from all backgrounds and identities to apply for this position.

Deadline to apply: 2024-03-07

If you meet the requirements and are ready to take on this exciting opportunity, please submit your application today. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Remote Client Relations Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

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