Customer Success Manager - Work from home

salary Salary :

₱50,589 - 70,262 monthly

icon building Company : SariSuki
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Customer Success Manager - Work from home

Job Description:

SariSuki is seeking a Customer Success Manager to join our team on a part-time basis, working from home in Manila, NCR, PH. As a Mid-to-Senior Level professional with at least 7 years of experience, you will play a crucial role in ensuring our customers' success and satisfaction with our products and services.

Responsibilities: - Develop and maintain strong relationships with customers, serving as their main point of contact for any inquiries or issues - Understand customers' needs and work collaboratively with internal teams to ensure their expectations are met - Provide training and guidance to customers on how to best utilize our products and services - Monitor customer activity, identify trends, and proactively address any potential problems - Gather feedback from customers and share insights with the product development team - Continuously strive to improve the customer experience and drive customer retention

Requirements: - 7+ years of experience in a customer-facing role, preferably in a SaaS or technology company - Strong communication skills, both verbal and written - Excellent project management skills with the ability to handle multiple tasks simultaneously - Highly reliable and hardworking, with a commitment to meeting deadlines and exceeding expectations - Ability to work independently and remotely - Bachelor's degree in business, marketing, or a related field

Benefits: - Free accommodation for remote work - Paid overtime for any additional hours worked - Paid Time Off (PTO) to ensure work-life balance - Opportunity to be part of a company that values innovation and sets industry benchmarks

Equal Opportunity Statement: SariSuki is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, or any other characteristic protected by law.

Deadline to apply: 2024-03-10

Join SariSuki as a Customer Success Manager and be part of a team that is dedicated to driving customer success and shaping the future of our industry. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Success Manager - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

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