Live Chat Representative

salary Salary :

₱28,105 - 39,347 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Live Chat Representative

Job Description:

Robinsons Land Corporation is seeking a dynamic and motivated individual to join our team as a Live Chat Representative in our Makati office. As a Live Chat Representative, you will be responsible for providing exceptional customer service through live chat to assist customers with inquiries, concerns, and issues related to our products and services.

Responsibilities: - Respond to customer inquiries in a timely and professional manner through live chat - Provide accurate information about our products and services - Assist customers with troubleshooting and problem-solving - Collaborate with other team members to ensure seamless customer service experience - Conduct research to provide customers with detailed information as needed - Escalate complex issues to the appropriate department for resolution - Maintain a positive and helpful attitude towards customers at all times - Meet or exceed performance metrics for response time, resolution rate, and customer satisfaction

Requirements: - Excellent communication skills, both written and verbal - Ability to work independently and resourcefully - Strong teamwork and collaboration skills - Proficiency in conducting research to find solutions and information - High school diploma or equivalent - No prior experience required, training will be provided - Must be able to work part-time hours - Must be located in or willing to commute to Makati, NCR, PH

Benefits: - Travel & spending expenses covered - Travel opportunities for training and conferences - Training & professional development opportunities - Opportunity to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement: Robinsons Land Corporation is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to Apply: Please submit your application by March 7, 2024. We look forward to reviewing your application and potentially welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Live Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

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